Frequently Asked Questions
Q: Where are all the questions?
A: This area is under construction... they'll be here soon.
Q: Where can I learn more about your mugs?
A: Call our helpful staff, toll-free, at 1-800-216-8129 for more answers.
Q: Why get these mugs when I can get a simple printed one?
A: These mugs are pieces of handmade ceramic stoneware pottery! In
truth, they are even to be called art. Custom crest mugs like this
are hard to find, and quality like this is worth every penny.
Q: What is the return policy for these items?
A: Due to the complete personalization of the item, there is no return
policy. However, do not worry! Our sales reps will do their
best to make sure you get what you want.
Q: How do I order?
A: Just call! The sales reps will walk you through it.
Q: Are there mugs larger than 16oz/smaller than 5oz?
A: At this time, no. The company that makes these mugs tends to
have about three new styles out every year, so soon there may be!
Q: What about shipping?
A: Click here to find out!
Q: Can I request a custom glaze?
A: --answer TBA--